How we work

Why is it difficult for people in distressed communities to secure employment?

Limited educational opportunities, higher levels of poverty and income inequality, social stigmatization and discrimination, and lack of financial literacy are among the challenges individuals from distressed communities face when trying to secure employment.

1

Limited educational
opportunities

Individuals from distressed communities often face limited educational opportunities, including inadequate infrastructure, shortage of qualified teachers, and insufficient resources. This hampers their ability to acquire the necessary skills and knowledge required for the job market.

2

Higher levels of poverty
and income inequality

Distressed communities often suffer from higher levels of poverty and income inequality, which exacerbates the challenges individuals face in securing employment. Limited access to financial resources and opportunities for economic mobility restrict their ability to pursue education or training programs that could enhance their job prospects.

3

Social stigmatization
and discrimination

Individuals from distressed communities may face social stigmatization and discrimination based on factors such as race, ethnicity, gender, or socioeconomic status. Such biases can impede their chances of finding employment, as employers may exhibit bias during hiring processes or individuals may lack the necessary networks and connections to access job opportunities.

4

Lack of financial
literacy

The lack of financial literacy in young adults from distressed communities prevents them from securing a job and a stable income as they may struggle with managing finances, budgeting, understanding credit and debt, and making informed financial decisions, leading to financial instability and limited opportunities for long-term success and quality of life.

How we help to make a difference

Creating opportunities through education

Our education programs are focused on upskilling talents through the leveraging of Customer Experience (CX) skills. They can provide individuals from distressed communities with a range of opportunities.

Upskilling

  • Enhance existing skills or acquire new ones in demand in the job market.
  • Address the skills gap by offering targeted training aligned with industry needs (language, technology, financial literacy).

Learning

  • Provide flexible learning options (online courses, part-time studies)
    to accommodate individuals’ responsibilities and limited resources.
  • Design curriculum with input from industry experts to ensure relevance and up-to-date knowledge.

Networking

  • Facilitate networking opportunities through industry events, workshops, and mentorship programs.
  • Improve job prospects and break the cycle of disadvantage in distressed communities.

Adapting

  • Promote lifelong learning and adaptability to navigate a changing world and ever evolving job market.