Our team

Our voices of #CXforGood

Olivier Camino

President, Foundever.org
Global COO & Founder, Foundever

“Foundever.org embodies our commitment to enhancing education and training programs that have been running parallel to our day-to-day work at Foundever for many years.

Our goal is to help individuals become part of a sustainable workforce, enabling them to create a better future for themselves.”


Benedita Miranda

Executive Director, Foundever.org
General Manager, Near/Offshore, EMEA Market, Foundever

“Empowering women is a leadership responsibility. The Freelance Mama Program in Egypt showcases how inclusion and mentorship help women thrive, strengthening communities and shaping a brighter future.​

At Foundever, we are proud to support initiatives that enable women to thrive personally and professionally. This program highlights the transformative power of inclusion, skill development and mentorship.”


Kim Smouter

Managing Director, Foundever.org

“By aligning our efforts across the CX industry, we can create a lasting impact that benefits communities, customers and businesses alike. I look forward to collaborating with our talented teams and fantastic partners to drive this vision forward and create the conditions for systemic change that strengthens these communities’ resilience and offers new opportunities for their emerging talent.”


Ana Moran

Chief People Officer, U.S. Market, Foundever

“As a purpose-driven individual, being able to make a meaningful difference in the lives of frontline employees not only makes my work more fulfilling but also brings value to my life.

Our business is driven by frontline associates that deliver on core services. Foundever investing in meaningful upskilling programs to support society and employability gives me pride in the organization that I get to serve every day.”


Yolanda Tapia

Sr. HR Manager, Costa Rica, Foundever

“It has always been important looking for ways to help others, to create positive impact. I have been very fortunate in my life and in my career by taking advantage of the opportunities to grow and develop my abilities, so giveback fills my life purpose while I continue learning new skills. Envisioning a better future, a better world is not a bold vision is a goal that makes me move forward”


Willy Lim

VP, Talent Acquisition, Philippines, Foundever

“I always believed that everyone can contribute to creating a positive change in the world. If you want the world to change it starts by doing something.

Giving back to the community is something that I am very proud of. Through Foundever.org I can give back to the country that ahs given me so much opportunity to grow and succeed by creating opportunities for other people that was not fortunate enough to be given a chance to succeed in life.”


Shorouk Rabei

Learning & Development Manager, Egypt, Foundever

“It’s no coincidence when you finally crystalize your life’s purpose statement as ‘leaving an influencing legacy’ and then take on a social impact program where you work.

I am so fortunate that my personal and professional statements are in tune. Thanks to Foundever’s Foundation for engaging me in such a valuable mission. I am honored and humble.”


Adriana Wells

HR Manager, Brazil, Foundever

“Being involved in a social impact program for refugees is personally meaningful, as it allows me to contribute and make a difference in the community.

It provides a sense of purpose and fulfilment, knowing that our efforts as a company contribute to the well-being of others, to the betterment of society and to an extremely positive environment, a diverse atmosphere and an inclusive culture.”